Conversation History

Your conversation history is a valuable resource that helps you track interactions, reference past decisions, and maintain context across multiple sessions with your AI agents.

Understanding Conversation History

What is Stored

TeamDay automatically saves:

  • All messages between you and agents
  • File attachments and shared documents
  • Agent responses and generated content
  • Timestamps and session metadata
  • User reactions and feedback

How Long is History Kept

  • Free Plan: 30 days of history
  • Pro Plan: 1 year of history
  • Enterprise Plan: Unlimited history with custom retention policies

Accessing Your History

From the Dashboard

  1. Navigate to the main dashboard
  2. Click on "Conversations" in the main menu
  3. Browse or search through your conversation list

From the Chat Interface

  1. Open any chat session
  2. Click the "History" icon in the sidebar
  3. Scroll through previous messages in the current conversation

From Agent Pages

  1. Go to any agent's profile page
  2. View the "Recent Conversations" section
  3. Click on any conversation to open full history

Organizing Conversations

Conversation Naming

  • Conversations are automatically named based on content
  • You can manually rename important conversations
  • Use descriptive names for easy searching
  • Add tags or labels for categorization

Favorites and Bookmarks

  • Star important conversations for quick access
  • Bookmark specific messages within conversations
  • Create folders to organize related discussions
  • Pin frequently referenced conversations

Filtering and Sorting

Sort conversations by:

  • Date (newest or oldest first)
  • Agent involved
  • Conversation length
  • Importance/favorites
  • Project or topic tags

Filter conversations by:

  • Specific time periods
  • Particular agents
  • Message content
  • File attachments
  • User ratings

Search Functionality

  • Enter keywords in the search bar
  • Search across all conversations simultaneously
  • Find specific agent responses
  • Locate shared files and attachments

Use search operators:

  • agent:name - Find conversations with specific agents
  • date:2024-03 - Find conversations from specific time periods
  • file:pdf - Find conversations with specific file types
  • tag:project - Find conversations with specific tags

Search Tips

  • Use quotation marks for exact phrases
  • Search both your messages and agent responses
  • Include partial words (auto-complete available)
  • Save frequent searches for quick access

Conversation Analytics

Usage Statistics

Track your conversation patterns:

  • Total conversations per month
  • Most active time periods
  • Frequently used agents
  • Average conversation length

Performance Insights

  • Agent response quality over time
  • Task completion success rates
  • User satisfaction trends
  • Common conversation topics

Team Analytics (for Organizations)

  • Team collaboration patterns
  • Popular agents across the organization
  • Knowledge sharing metrics
  • Resource utilization

Exporting Conversations

Export Formats

  • PDF: Formatted for easy reading and sharing
  • CSV: Structured data for analysis
  • JSON: Raw data with full metadata
  • TXT: Plain text for simple reference

Export Options

  • Single conversations
  • Date ranges
  • Specific agents
  • Filtered subsets
  • Bulk exports for compliance

Use Cases for Exports

  • Compliance and audit requirements
  • Project documentation
  • Training and knowledge sharing
  • Backup and archival
  • Analysis and reporting

Privacy and Security

Data Protection

  • Conversations are encrypted at rest and in transit
  • Access controls prevent unauthorized viewing
  • Regular security audits protect your data
  • GDPR compliance for EU users

Sharing Controls

  • Control who can access your conversations
  • Set permissions for team sharing
  • Create read-only access for reviewers
  • Maintain audit trails of access

Data Retention

  • Automatic deletion based on plan limits
  • Manual deletion of sensitive conversations
  • Secure deletion that cannot be recovered
  • Compliance with data protection regulations

Best Practices

Conversation Management

  • Regularly review and organize important conversations
  • Delete conversations containing sensitive data when no longer needed
  • Use descriptive names and tags for easy retrieval
  • Bookmark key decisions and outcomes

Knowledge Building

  • Reference previous conversations to maintain context
  • Create conversation templates for common workflows
  • Share valuable conversations with team members
  • Build a knowledge base from successful interactions

Security Practices

  • Review sharing permissions regularly
  • Be mindful of sensitive information in messages
  • Use appropriate data retention policies
  • Report security concerns immediately

Troubleshooting History Issues

Missing Conversations

  • Check if conversations were manually deleted
  • Verify date range filters
  • Confirm you're logged into the correct account
  • Contact support for data recovery options

Search Problems

  • Try different keywords or phrases
  • Check spelling and use broader terms
  • Clear search filters and try again
  • Refresh the page and retry search

Export Issues

  • Verify you have appropriate permissions
  • Check file size limits for exports
  • Try exporting smaller date ranges
  • Contact support for large export assistance

Conversation Templates

Creating Templates

  • Save successful conversation patterns
  • Create reusable instruction sets
  • Build templates for common tasks
  • Share templates with team members

Using Templates

  • Start new conversations from templates
  • Modify templates for specific needs
  • Track template effectiveness
  • Update templates based on results

Integration with Other Features

Knowledge Base Integration

  • Conversations can be added to agent knowledge bases
  • Extract key insights for future reference
  • Build FAQ sections from common questions
  • Create training data from successful interactions

Workflow Integration

  • Use conversation history to trigger workflows
  • Reference previous decisions in new tasks
  • Build approval processes based on history
  • Create automated follow-ups

Next Steps